Government holds one of the largest property portfolios in Australia and offers a wide range of services on a federal, state and local level to the public. Government Facilities Management is facing multiple challenges of pressure for greater transparency, budget cuts, increased citizen scrutiny, reduced costs, and to drive efficiencies and accountability while remaining customer-centric.
The High Performance Facilities Management Workshop will show you how to strengthen the facilities management process, to manage performance of your contractors and your own team to improve service delivery and to maximise business benefits. The Workshop theme of Getting better all the time will show how to manage performance of your contractors and your own team to improve service delivery and to maximise business benefits.
This one-day workshop is aimed at providing participants with the knowledge and tools to effectively manage the performance of FM service delivery and, in doing so, increase the appreciation by senior management of the value of FM to the business.
By applying the principles of the course, participants will:
- Achieve more efficient and effective service delivery
- Be better equipped to work towards achieving greater recognition within their organisations
- Be able to increase collaboration with other business units
- Be better placed to participate in strategic business planning
REASON TO ATTEND:
WHO SHOULD ATTEND:
Government Facilities Management including –
Martin Leitch is a prominent Facilities Management (FM) professional with in excess of 30 years experience in delivering a wide range of consultancy and education services. He is Principal Consultant with strategic workplace consultancy, FM Scope. Having built a number of successful businesses and worked on a wide range of major projects, Martin has developed the rare ability to think and act strategically whilst focusing on the detail of constituent systems and processes.
Martin has delivered a range of strategic FM consultancy services to public and private sector organisations in the UK and Australia and has applied this experience to develop the learning materials for Australia’s first facilities management diploma program.
Martin is member of the Royal Institution of Chartered Surveyors (RICS) and sits on the RICS Oceania Property Board. He is a Fellow of the British Institute of Facilities Management and a member of the International Facility Management Association.